Question 1

Are deposits refundable?

Accepted Answer

Deposits are non-refundable. The only exception is if Dream Puppies cannot fulfill your reservation (e.g., litter loss, no suitable puppy, or breeder emergency) — in that case, you will receive a full refund within 30 days.

Question 2

How much is the deposit?

Accepted Answer

The deposit is a flat $300, which is credited toward the final purchase price.

Question 3

Can I transfer my deposit to a different puppy?

Accepted Answer

Deposit transfers are not guaranteed and are at the breeder's sole discretion. Any transfer must be agreed upon in writing.

Question 4

What should I prepare before bringing my puppy home?

Accepted Answer

Prepare a crate, food and water bowls, the recommended puppy food, puppy pads, a collar and leash, and age-appropriate toys. Your personalized Pet Guide will include a complete checklist tailored to your puppy's breed.

Question 5

What food should I feed my puppy?

Accepted Answer

We recommend   Science Diet   or   Purina Pro Plan   puppy formulas (upper-tier lines). Your personalized Pet Guide will include a detailed feeding plan by age.

Question 6

Do I need to take my puppy to the vet right away?

Accepted Answer

Yes. You are required to have your puppy examined by a licensed veterinarian within   72 hours   of pickup. This is part of our health warranty and protects both you and the puppy.

Question 7

What health warranty do you provide?

Accepted Answer

Our Purchase Agreement includes a health warranty covering:  -   Illness:   72 hours from transfer date  Full details are provided in the Purchase Agreement.

Question 8

When can I pick up my puppy?

Accepted Answer

Puppies must be at least 8 weeks old (56 days) before going to their new home. Once your puppy reaches 8 weeks, you have 14 days to complete the pickup. If the deadline passes without a written extension, boarding charges may apply.

Question 9

Where can I pick up my puppy?

Accepted Answer

Dream Puppies has homes in   Orlando, Florida   and   Raeford, North Carolina  . We offer free delivery within approximately 30 miles of either location. Delivery between our two locations or further distances may be arranged — contact us at (321) 697-8864 to discuss.

Question 10

What payment methods do you accept?

Accepted Answer

We accept Zelle, Venmo, Cash App, Apple Pay, Square (the only option that accepts credit cards), and cash in person. Split payments between methods are also allowed — all amounts must be documented.

Question 11

How does the purchase process work?

Accepted Answer

After you express interest and availability is confirmed:  1. You complete the deposit agreement 2. We review and confirm within 48 hours 3. You make the deposit payment 4. We confirm the pickup date 5. You pay the remaining balance before pickup 6. The seller signs to finalize the sale  All payments require manual admin confirmation.